WHAT PEOPLE SAY
LAUREN
Fast, efficient, friendly, great atmosphere, painless waxing. I’m very fussy when it comes to my waxing lady, but I’m thrilled I found Caitlyn. I can highly recommend her and her staff for your waxing needs!
ESME
One of the best facials iv’e ever had. Teah was so professional and did such an amazing job. She was incredibly thorough, honestly, an all round great experience, thanks so much”
RHONDA
Best tans ever. So natural. I come from Melbourne and needed a tan for a special occasion up Wangaratta way. Caitlyn was amazing and the tan even better. Highly recommended.
retail + gift vouchers
RETAIL
WITH A BROAD RANGE OF SKINCARE, SELF-TANNING PRODUCTS, BROW GELS, CANDLES, LIPSTICKS, BODY PRODUCTS, SERUMS, WE ARE BOUND TO HAVE SOMETHING RIGHT UP YOUR ALLEY!
WE WANT TO HELP YOU GET YOU ON THE RIGHT TRACK WITH WHAT SUITS YOUR SKIN AND BODY!
POP IN, SAY HELLO AND CHECK OUT OUR EXTENSIVE RANGE OF RETAIL.
GIFT CARDS
WANTING TO SPOIL YOUR LOVED ONE FOR A BIRTHDAY, ANNIVERSARY OR MAYBE JUST BECAUSE YOU CAN? WHY NOT SPOIL THEM WITH THE BEST GIFT OF ALL, A RAVISHING GIFT CARD!
COME IN-STORE AND WE WILL PUT TOGETHER YOUR GIFT CARD AND BROCHURE.
NOTHING IS TOO BIG OR TOO SMALL.
E-GIFT CARDS
ARE YOU TIME POOR? OR MAYBE YOU'RE CHASING THAT LAST-MINUTE GIFT?
WHY NOT JUMP ON AND ORDER ONE OF OUR E- GIFT CARDS.
SPOIL YOUR LOVED ONE AND SEND THEM THEIR GIFT CARD STRAIGHT TO THEIR EMAIL ADDRESS.
HASSLE-FREE, YIPPEE!
APPOINTMENTS AND CANCELLATION POLICY
APPOINTMENT CONFIRMATIONS
ALL APPOINTMENTS MADE (UNLESS MADE LESS THAN 24 HOURS PRIOR) WILL RECEIVE A CONFIRMATION SMS OR EMAIL. PLEASE FOLLOW THE INSTRUCTIONS IN THE SMS OR EMAIL TO CONFIRM YOUR ATTENDANCE TO YOUR APPOINTMENT. THIS IS ESSENTIAL FOR US TO KNOW WHICH CLIENTS WILL ATTEND, AND PREPARE ACCORDINGLY.
IF YOU DO NOT CONFIRM YOUR APPOINTMENT AT LEAST 24 HOURS IN ADVANCE, THE SALON STAFF WILL ATTEMPT TO CONTACT YOU VIA PHONE, SMS OR SOCIAL MEDIA TO CONFIRM ATTENDANCE WITH YOU.
IF THE SALON STAFF HAVE TRIED UNSUCCESSFULLY TO REACH YOU FOR CONFIRMATION, YOUR APPOINTMENT TIME MAY BE GIVEN TO ANOTHER CLIENT, OR CANCELLED, AS UNCONFIRMED APPOINTMENTS USUALLY RESULT IN A "NO SHOW".
CANCELLATION POLICY
CANCELLATIONS & RESCHEDULING: WE UNDERSTAND THERE MAY BE CIRCUMSTANCES WHERE YOU NEED TO CANCEL OR RESCHEDULE YOUR APPOINTMENT. WITH THIS IN MIND WE ASK THAT YOU GIVE A MINIMUM OF 24 HOURS NOTICE.
Any cancellations within less than 24 hours due to ILLNESS, Emergencies or other commitments that arise will incur a charge of 100% of your appointment.
WE RESERVE THE RIGHT TO TAKE CREDIT CARD DETAILS TO SECURE YOUR APPOINTMENT.
NO SHOW POLICY
IF YOU NO-SHOW FOR YOUR APPOINTMENT YOU WILL BE CHARGED 100% OF YOUR APPOINTMENT BEFORE YOUR NEXT BOOKING, THIS PAYMENT WILL BE NON-REFUNDABLE/ NON TRANSFERABLE TO A NEW SERVICE.
IF YOU NO-SHOW ON MORE THAN ONE OCCASION, YOU WILL BE REQUIRED TO PAY IN FULL FOR THESE BEFORE BOOKING ANY FUTURE BOOKINGS.
IF YOU ARE EXPERIENCING SYMPTOMS THE MORNING OF YOUR APPOINTMENT PLEASE CONTACT US BEFORE 9:30AM TO AVOID THE LATE CANCELLATION FEE.
ANYONE CANCELLING AFTER THIS TIME FRAME WILL BE CHARGED 100% OF THEIR APPOINTMENT.
GIVING US NOTICE MEANS WE CAN GIVE THE APPOINTMENT TO CLIENTS ON OUR WAITLIST.
COVID POLICY
